Frequently Asked Questions (FAQs)

As a leading property management company in Indiana, we believe in maintaining clear, open communication with our tenants. Here, we’ve compiled a list of questions we often receive from prospective and current tenants. If you have a question that isn’t answered here, please don’t hesitate to reach out to us. We’re here to help!
We hope this FAQ has addressed some of your initial questions. At Thrive Property Group, we’re dedicated to providing a smooth and enjoyable renting experience. If you have any further questions or need additional information, don’t hesitate to get in touch. We’re here to help you thrive in your new home!
Applying for a rental property with Thrive Property Group is simple. Navigate to our Rent With Us page on our website, select your desired property, and click on the Apply button. Follow the prompts to complete and submit the online application form.
Our comprehensive tenant screening process includes a review of your credit history, employment status, income verification, and previous rental references. This helps us ensure we are providing a safe and secure environment for all our residents.
Rent payments are due on the first day of each month. You can pay online through your tenant portal, which is both convenient and secure. If you’re unable to access the internet, contact our office for alternative payment options.
Typically, tenants are responsible for setting up and paying for all utilities unless otherwise specified in the lease agreement. As for maintenance, we handle any necessary repairs and upkeep of the property. If a repair is needed, you can submit a maintenance request through your online tenant portal.
We understand that life circumstances can change unexpectedly. If you need to terminate your lease early, please contact our office as soon as possible to discuss potential options. Please note that fees may apply as specified in your lease agreement.
Our pet policy varies depending on the property. Some properties do not allow pets, while others might require an additional pet deposit or monthly pet rent. The specific details will be outlined in your lease agreement.
Approximately 60 days before your lease expires, we will contact you to discuss renewal options. If you decide to renew, we’ll guide you through the renewal process.
For after-hours emergencies, such as a significant plumbing issue or any situation that threatens your safety, please call (765) 444-2032 Option 4.